Retail Assistant
Location: Squish Lab, 6 Old Church Road, Clevedon, BS21 6NA
Pay: Competitive based on experience
Hours: Flexible (Full-time and part-time options available)
About Us
Squish Lab is an interactive retail store and sensory space right in the heart of Clevedon. We specialise in fidget toys, sensory aids, squishies, 3D-printed fidgets, and hands-on interactive experiences. We’re all about creating a welcoming, fun, and engaging environment for our customers to explore, touch, and play.
The Role
We are looking for an enthusiastic and approachable Retail Assistant to join our growing team. Whether you’re looking for full-time hours or a part-time position to fit around other commitments, you will be the welcoming face of Squish Lab, helping customers find the right products, keeping the shop floor looking vibrant, and ensuring everyone has a brilliant in-store experience.
Key Responsibilities
- Customer Service: Greet visitors warmly, offer expert guidance on our range of fidgets and sensory toys, and answer any customer queries.
- Store Operations: Operate the till, process in-store payments (via SumUp POS), and handle basic daily cash/card reconciliation.
- Merchandising: Restock shelves, keep displays tidy and visually appealing, and unpack new deliveries.
- Interactive Maintenance: Help maintain and oversee our in-store interactive displays and touchscreens so everything runs smoothly for visitors.
- General Upkeep: Ensure the shop floor, workshop areas, and counter spaces are clean, safe, and welcoming at all times.
What We Are Looking For
- A friendly, patient, and energetic personality with a passion for great customer service.
- Reliable, punctual, and comfortable working independently as well as part of a small team.
- Strong communication skills and an ability to connect well with shoppers of all ages.
- Previous retail, customer service, or cash-handling experience is a plus, but a great attitude and willingness to learn are far more important.
What We Offer
- Competitive pay
- Flexible working arrangements with both full-time and part-time shifts available.
- A fun, creative, and unique working environment surrounded by innovative sensory products.
How to Apply
If this sounds like you, please drop into the shop at 6 Old Church Road, Clevedon, BS21 6NA with your CV or send your application directly to us at info@squishlab.co.uk to arrange a chat. We’d love to hear from you!